Thursday, 18 October 2012

Plan B and Bookassist - A Decade Together!

Bookassist and their award winning booking engine software for accommodation providers has been an integral - and integrated - part of Plan B's product offering for nearly ten years!

At that time it was clear that the hospitality sector was changing. We had our own tour operation based out of Prestwick Airport called Celtic Links and up until that time we would have had anything up to a couple of hundred people in Dublin at any one weekend for short breaks, golf holidays or concert packages.

It may seem so long ago now but post millenium there were no airline bookings online, flights had to come thorugh a travel agency and we would receive 15% commission from Ryanair for selling their flights! And that was THIS century.

And all rooms were booked by phone and confirmed by Fax! Email was not in widespread use in the hotels at that time.

By chance we were booking a rugby weekend for ourselves and came across not only a hotel website but one with a Book Online button; we thought it would be one of these enquiry form confirmations but no it was live online availability, DIRECT from the hotel and confirmation came back to us instantly.
We were impressed. met up with their Ops Director in Dublin and we've been partners ever since.
Nearly a decade on and we have a wonderful basket of properties and owners the length and breadth of Scotland who we work with to improve their DIRECT online reservations from Resorts such as Green Hotel and Mar Hall to fantastic guest house and B&B operations such as Callater Lodge in Braemar or Inveran in Nairn. And everything and everywhere in between.

All in all we have around a hundred properties all over Scotland utitlising not only the leading edge technology of the Bookassist booking engine but also the creativity and business support of the Plan B team.



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