Monday 4 May 2015 "protecting" guest identity

It appears that this message is rolling out across European markets currently and I was wondering if any businesses in the UK had received it yet?

An extra level of security? This from the very company that made a habit of sending out hundreds of thousands of customer details by fax to unmanned machines in hotels across the world with full client details, address, credit card, security number.

Now they don't want you the provider of the customer service to have access to your clients' contact?

Security. Yup. Sure.