Monday, 28 June 2010

Loch Ness Lodge Achieve Gold

Bookassist Scotland client, The Loch Ness Lodge at Brachla in the Scottish Highlands has struck gold in the quality stakes!

The mansion, which has an award-winning fine dining restaurant, has been awarded Gold Star status through national tourism organisation VisitScotland’s quality assurance scheme.

The gold star award was introduced by VisitScotland last year to highlight establishments within the Quality Assurance Scheme that strive to exceed customer expectations and take an innovative and proactive approach to customer care.

The Loch Ness Lodge has been awarded five Gold Stars, making it one of only 21 in the Highlands to be awarded the coveted classification by VisitScotland, in recognition of their exceptional hospitality and service.

Proprietor Scott Sutherland said: “It is a great achievement for the team to be awarded five gold stars.

“We work very hard to meet, and indeed to exceed, our guests’ expectations and we are thrilled to have our efforts acknowledged in this way.”

Scott Armstrong, VisitScotland regional director for the Highlands, said: “Establishments such as the Loch Ness Lodge really are the leading lights in the region when it comes to exceptional quality and service in accommodation provision. Restaurants with rooms, bed and breakfasts and guest houses play a huge part in bringing millions of visitors and billions of pounds to our economy, so it is right that they are recognised in this way.

“The rewards of these Gold Stars will be reaped not only by these hotels, but also by their customers and by extension Scottish tourism as a whole, as we work together to encourage visitors to Scotland to stay longer and spend more.”

Ian McCaig from Bookassist in Scotland said, "We'd like to congratulate Loch Ness Lodge on this award. They've been been using the Bookassist booking engine for three years now and we were delighted that they recently exteded their contract with us and we look forward to helping them build their online sales over the coming years."

You can find out more about Bookassist and how it can help your hotel build its online sales by visiting the Bookassist Scotland website
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